Domain Transfers

The Insider’s Guide to Domain Transfers

The image below illustrates the flow of a domain transfer, including the actions taken by each of

the parties involved. Please note that all confirmation emails are sent to the Administrative

Contact email address listed for the domain.

© Copyright 2008. All rights reserved.

Obtaining an Authorization Code

The table below lists the contact information for the most common Registrars and describes how

to obtain a transfer Authorization Code (Auth Code) from each.

Registrar To obtain an Auth Code Contact Info Transfer Approval

Network

Solutions

Call 24 hour support and request Auth Code and

they will send to ‘Admin’ contact on domain.

(888) 6429675

24/7 Confirmation Email sent

to the primary contact on

record to approve transfer.

Register.com Within Account Management click on a Domain

Name to view its details. The Auth Code will be

listed on the right.

MF

8am6pm

U.S./Canada:

(877) 8660045

Other:

(902) 7492056

Link within the email

confirmation to ‘Admin’

to approve transfer.

Tucows Auth Code located in account within the

Domain Details at manage.opensrs.net,

username and password provided from reseller.

(800) 3716992

MF

8am8pm

support@opensrs.org

Email to ‘Admin’ from

Transfers@opensrs.org to

approve transfer.

Verio Email domreg@veriohosting.

com from

‘Admin’ contact email and they will send the

Auth Code.

(800) 4388374

or

support@verio.com

Email to ‘Admin’ to

approve transfer.

MelbourneIT Email das@melbourneit.com.au with Domain

Name, Registry Key, and request Auth code.

Info will be sent to ‘Admin’

+61 386242300

www.melbourneit.co

m.au/contacts/support

.php

Email to ‘Admin’

toapprove transfer.

eNom Auth Code located on bottom of ‘whois‘ info for

Domain Name located in the account

management area. (425) 2744500

Autoapproval

of transfer

after approximately 5

days.

eNom reseller Go to www.enom.com/help, and enter Domain

Name, this will provide contact information for

reseller and then request Auth Code. Varies by Reseller

Autoapproval

of transfer

after approximately 5

days.

Bulk Register Email domainsupport@bulkregister.com from

‘Admin’, if reseller is listed as ‘Admin’ contact,

call reseller.

(877) 5278869

MF

9am7pm

domainsupport@bulk

register.com

Email to ‘Admin’ to

approve transfer from

transfer@bulkregister.co

m

Joker.com (PreApproval

Needed)

Log into account and go to ‘Service Zone’,

under advanced options click ‘Proceed>

Next,

click ‘Transfer’ button and supply Domain

Name. Email sent to ‘Admin’ and within 5 days

preapproval

granted. 10 day window for

transfer begins. Now, go to the ‘Service Zone’

and click the ‘Status’ button.

https://joker.com/?

mode=support&

support_type=intro

No Phone Support

10 day window with preapproval

required.

Instructions in Auth Code

Heading.

Stargate Email online support from ‘Admin’ email

provided in Contact Info heading.

www.stargateinc.com

/us/contact.asp#

No Phone Support

Autoapproval

of transfer

after approximately 5

days.

Names4Ever Auth Code for transfer is your account

password.

Online Chat Support

(877) 2758763

Autoapproval

of transfer

after approximately 3

days.

AIT Domains Send a transfer request to them via an online (877) 5492881

aitdomains.com/ticke

5 day waiting period, no

© Copyright 2008. All rights reserved.

support ticket, and they will send the Auth Code. ts.htm.often approval, no email.

Transfer Confirmation Email

The Administrative Contact for the domain name for which a transfer is requested will receive

the following email:

====================================================================

DOMAIN NAME TRANSFER Initial

Authorization for Registrar Transfer

====================================================================

Re: Transfer of

We received a request on 00/00/0000 to become the new registrar of record for the

listed domain(s).

You have received this message because you are listed as the Registered Name Holder

or Administrative contact for this domain name in the WHOIS database. Please read

the following important information about transferring your domain name:

You must agree to enter into a new Registration Agreement with us. You can review

the full terms and conditions of the Agreement at:

http://

Once you have entered into the Agreement, the transfer will take place within five

(5) calendar days, unless the current registrar of record denies the request.

After a transfer takes place, you will not be able to transfer to another registrar

for 60 days. (With the exception of a transfer back to the previous registrar, in

cases where both registrars so agree or where a decision in a dispute resolution

process so directs.)

================================================================================

IMPORTANT: If you do not respond, the domain names listed above will not be

transferred to us.

================================================================================

TO PROCEED WITH THE TRANSFER, you must:

Go to https://

*** NOTE: if clicking the link does not work, please type the ENTIRE link into your

browser ***

You will be asked to provide the following codes in order to process this domain

transfer. Please copy and paste them into the corresponding fields when asked:

Transaction ID: <##TRANSACTIONID##>

Security Code: <##TRANSFERKEY##>

If you DO NOT WANT the transfer to proceed, then don't respond to this message.

If you have any questions about this process, please contact us by email at

, or by phone at .

Regards,

Domain Services

© Copyright 2008. All rights reserved.

Authorizing a Domain Transfer to Your Account

Your domain transfer will not succeed unless you unlock the domain, remove privacy, set up a

valid administrative email, and apply the correct authorization code(for domain names that

require one).

To Authorize a Domain Transfer to Your Account

1. Log in to your Account Manager.

2. In the My Products section, click Manage Domains. The Domain Manager displays.

3. From the Domains menu, select Pending Transfers.

4. Click the Authorization button, and then click Begin Transfer Authorization.

5. In the Transaction ID field, enter the transaction ID from the email notification we sent

regarding the domain transfer, and then click Next.

6. In the Security Code field, enter the security code from the email notification we sent

regarding the domain transfer, and then click Next.

7. If applicable, enter the Authorization Code that you received from the current Registrar

and click Continue.

Troubleshooting Domain Transfers

· Authorization Code (Auth Code) For

domains that require one, the customer must obtain

an Auth Code for the transfer from the losing Registrar and enter it in the transfer

confirmation page. (For information on Authorization Codes see page 2.)

· Awaiting Response The

gaining Registrar must receive a response from the Administrative

(Admin) Contact within 30 days. If you have not received a confirmation email, verify that

the Admin email address is valid. (See an example confirmation email on page 3.)

· Failed Transfer The

domain is locked, expired, or was registered or renewed within the

last 60 days and therefore cannot be transferred at this time. If your domain is locked, you

must contact your current registrar to unlock it before the transfer can be completed.

· No Response / Late Response The

losing Registrar must receive a response to the transfer

confirmation email within their allotted timeframe.

For more information about transferring domains or authorization codes, please visit our Help

Center or contact the Customer Support department.